RIICOM301E

Communicate information

RIICOM301E – Communicate Information

Speak clearly. Share the right information. Keep the job moving.

In busy, high-risk workplaces, clear communication is essential. One missed detail can lead to delays, confusion or serious safety risks.

The RIICOM301E Communicate Information course builds the practical communication skills you need to share workplace information clearly, accurately and confidently across mining, drilling and civil infrastructure operations.

Whether you are working in an operational role, leading a crew or stepping into supervision, this nationally recognised course will help you communicate effectively and keep work activities running safely and efficiently.

What You’ll Learn

This practical, industry focused course will teach you how to:

• Access and interpret workplace information and procedures
• Identify the purpose and audience of your communication
• Organise information clearly and logically
• Recognise and overcome communication barriers
• Use appropriate workplace and industry terminology
• Deliver clear instructions and confirm understanding
• Communicate effectively with workers and stakeholders
• Conduct toolbox talks and workplace discussions
• Complete clear and accurate shift reports
• Communicate using email, telephone and radio
• Use verbal, written and non-verbal communication methods
• Follow workplace communication and reporting procedures

Participants will apply their skills through realistic workplace communication activities, including verbal discussions, toolbox talks, shift reports and electronic communication.

Who Should Enrol?

This course is ideal for:

• Mining and resources workers
• Drilling and exploration personnel
• Civil construction workers
• Leading hands and team leaders
• Supervisors and frontline managers
• Workers preparing to take on greater responsibility
• Anyone required to deliver workplace information or instructions

Communication That Gets Results

Great communication is more than simply passing on a message. It is about making sure the right information reaches the right people, is clearly understood and leads to the right action.

Our experienced trainers use practical workplace scenarios to help you build the confidence to speak up, deliver instructions, complete reports and communicate effectively in fast-paced operational environments.

Say it clearly. Confirm it is understood. Keep your team connected. Book your training today.

Licensing, legislative and certification requirements may vary between states, territories and industry sectors. Participants should confirm the requirements that apply to their workplace and role.